New clients

Fill out our Contact Me page. Email responses will be within 24-48 hours. Coordinate a meet and greet with us and fill out some light paperwork.
Reach out to Heather ASAP. Text, call or email! We will work out a plan.
We do but they are tough to squeeze in. Heather will always let you know whether or not we can help out.
As much as you can give. We understand last minute changes cause your plans with your pet to be disrupted. Text Heather and we’ll see what we can do.
A text message to Heather is preferred but an email to info@heatherpetcare.com works as well.
Text Heather immediately.

General Questions

Yes, through Pet Sitters Associates.
Yes! The major holidays are Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Years Eve and Day.
No, we do not offer boarding in our own homes.
Pennington, Hopewell, Titusville, Lawrenceville, Ewing, Princeton, Hamilton, and the surrounding areas. We have a few clients in Robbinsville as well as Princeton Junction. We also service a small area of Washington Crossing PA (Yardley and Washington Crossing).
Either Heather or one of her great team members! Please let Heather know if you’d like to set up a consultation with them if you are already a client. New clients will generally meet our staff during a meet and greet.
We will. If the cat is on medication, we will need to stop by every day. 
We do! One of the team members is a certified vet tech. She can do a lot with medications and your pets!
No, we do not. They are not employees covered under my insurance. This becomes a liability issue, and I could lose coverage!

At Heather’s Pet Care, we are trained professionals, and your pet will only be cared for by our team of professionals.

We offer individualized dog care. We come to you instead of having to drop your dog off to camp. They feel more comfortable at home. We build relationships with your pets.
Cash, check, or e-payment (Venmo or Cash App) can be used as a payment method.
Yes, depending on the service. Please refer to your cancellation policy.
We do. We charge $5 extra per visit on weekends and major holidays.

Yes! For pet sitting and vacation help, a deposit is required. The deposit is 50% of the total job.
They are not refundable. Once you send over the deposit, those days and time slots become unavailable to others. Last minute cancelling results in not being able to fill those slots.
No, they are also non-transferable.